Smart Hands

Smart Hands – Expert Remote Management Assistance

CyrusOne’s highly trained and experienced data center technicians provide Smart Hands support and can handle a wide range of remote management and troubleshooting tasks.

Experienced Technicians Provide Smart Hands Support

Trained and capable Smart Hands technicians can provide:

  1. Troubleshooting – Eliminate the need for onsite eyes and hands to examine your equipment
  2. Device Support – When it comes to comprehensive device support services, your organization can benefit from:
    • Rack and Unrack
    • Hot Part Replacement
    • Power Cycling (Reboot)
  3. Tape Handling
  4. Rack, Cabinet, and Cage Management
  5. Power Monitoring
  6. Shipping and Receiving.

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