Certifications and Audits

International Organization for Standardization (ISO/IEC 27001)

ISO 27001 defines specific controls that should be in place for an organization to be certified as in conformance with ISO 27001.

CyrusOne maintains ISO 27001 certification for operations of data centers in the United States. ISO 27001 is an International standard providing a model for establishing, operating, monitoring, and improving an Information Security Management System (ISMS.) The ISO 27001 Certification allows CyrusOne to demonstrate our commitment to information security processes.

The scope of data center colocation services covered includes physical controls, environmental safeguards, and telecommunication connectivity as well as support provided by CyrusOne’s client service, legal/compliance, facility management and information technology departments.

International Organization Standardization (ISO 50001) Energy Management

ISO 50001 Energy management systems – Requirements with guidance for use is a specification created by the International Organization for Standardization for an energy management system. The standard specifies the requirements for establishing, implementing, maintaining and improving an energy management system, whose purpose is to enable an organization to follow a systematic approach in achieving continual improvement of energy performance, including energy efficiency, energy security, energy use and consumption. The standard aims to help organizations continually reduce their energy use, and therefore their energy costs and their greenhouse gas emissions.

Payment Card Industry Data Security Standard (PCI DSS)

The Payment Card Industry Data Security Standard (PCI DSS) was created to meet the rising threat to individuals’ payment card information. Compliance with PCI DSS is mandatory for all organizations dealing with credit, debit and ATM cards, as defined by the PCI Security Standards Council, which includes industry giants like Visa, Master Card and American Express.

PCI DSS is a comprehensive set of standards requiring merchants and service providers that store, process, or transmit customer payment card data to adhere to strict information security controls and processes. The standard includes twelve requirements that include the following:

• Security management
• Policies and procedures
• Network architecture
• User access management
• Network and systems monitoring
• Software development

CyrusOne provides physical security access to customer equipment through a combination of management systems and physical access safeguards and procedures. CyrusOne does not monitor or have access to customer data, so applicability is only to physical security and management processes that govern physical security.

Health Insurance Portability and Accountability Act (HIPAA)

The Health Insurance Portability and Accountability Act (HIPAA) regulation impacts those in healthcare that exchange patient information electronically. HIPAA regulations were established to protect the integrity and security of health information, including protecting against unauthorized use or disclosure of the information.

HIPAA states a security management process must exist in order to protect against “attempted or successful unauthorized access, use, disclosure, modification, or interference with system operations.”

HIPAA sets the standard for protecting sensitive patient data. Data centers must have certain administrative, physical and technical safeguards in place, according to the U.S. Department of Health and Human Services.

With colocation experts and secure facilities, staffed 24×7, CyrusOne can support your HIPAA compliance needs. CyrusOne meets required physical and administrative security controls, supporting your HIPAA physical security compliance through the following deliverables:

• Controlled Secure Facility
• 24/7 Physical Security Monitoring
• 90-Day Video Surveillance & Retention
• Cabinet/Cage Perimeter Security
• Badge and Biometrics
• Compliance Base Audit Reports
• Security Incident Response Notification

Compliance is a shared responsibility. Your company must address, implement and manage all other technical and administrative controls outside of physical safeguards.

Federal Information Security Management Act (FISMA)

All government agencies, government contractors, and organizations that deal and exchange data with government systems must follow FISMA compliance guidelines. Organizations have to monitor, retain and maintain audit records of all security events as per FISMA.

The objective of FISMA compliance is to ensure that Federal departments and agencies observe measures to mitigate the security risks to critical data.

For federal agencies to use the services of a provider, the services must be based in a FISMA compliant data center that meets the stringent security requirements mandated by the Federal Information Security Management Act (FISMA). The National Institute of Standards and Technology (NIST) creates and maintains the specific security standards that agencies and their vendors are required to follow to remain compliant.

Agency compliance is ensured by the Office of Management and Budget (OMB), which each year reviews federal agencies’ IT programs to verify that they are FISMA compliant whether hosted on- or off-premise. The scope of the assessment included CyrusOne’s documented policies and procedures as well as controls implemented for its data centers. The controls that made up the assessment were awareness and training, incident response, maintenance, physical and environmental, personal security, and risk assessment.

SSAE Reports

SOC 1 (SSAE) Report

Statement on Standards for Attestation Engagements (SSAE) are attestation standards put forth by the Auditing Standards Board (ASB) of the American Institute of Certified Public Accountants (AICPA). This report is intended to be relied upon by the financial statement auditors of CyrusOne customers. The SSAE assesses the physical security, environmental safeguards and network monitoring controls implemented by CyrusOne. Assessing these controls through the SSAE demonstrates CyrusOne’s commitment to the protection of all IT assets.

ISAE 3402 (SOC 1) are International Standards for Assurance Engagements, which is an assurance standard. The title is “Assurance Reports on Controls at a Service Organization”. It was published in June 2011 as a standard for documenting that a service organization has adequate internal controls; the approach is always from a financial reporting perspective.

SOC 2 (SSAE) Report

Attestation Standard 101 (AT 101) are attestation standards put forth by the ASB of the AICPA that assess CyrusOne’s controls against the Trust Services Principles and Criteria. The principles of Security and Availability are included in CyrusOne compliance reports.

SOC 2 (SSAE) Report reports in the CyrusOne’s compliance suite includes test results of disaster recovery and business continuity plans. The availability of these services is a critical success factor for enterprise customers.

Health Information Trust Alliance (HITRUST)

The Health Information Trust Alliance (HITRUST) Common Security Framework (CSF) is a comprehensive and certifiable security framework used by healthcare organizations and their business associates to efficiently approach regulatory compliance and risk management. HITRUST unifies recognized standards and regulatory requirements from NIST, HIPAA/HITECH, ISO 27001, PCI DSS, FTC, COBIT, and can be completed according to SOC 2 (SSAE) Report criteria, making it the most widely-adopted security framework in the U.S. healthcare industry.

Federal Financial Institutions Examination Council(FFIEC)

Federal Financial Institutions Examination Council (FFIEC) is a formal U.S. government interagency body that includes five banking regulators—the Federal Reserve Board of Governors (FRB), the Federal Deposit Insurance Corporation (FDIC), the National Credit Union Administration (NCUA), the Office of the Comptroller of the Currency (OCC), and the Consumer Financial Protection Bureau (CFPB). It is “empowered to prescribe uniform principles, standards, and report forms to promote uniformity in the supervision of financial institutions”. FFIEC Compliance is conformance to a set of standards for online banking which was issued in October 2005. In order to determine whether or not an institution is in compliance with FFIEC guidelines, comprehensive assessments of the internal environment must be conducted to identify potential security weaknesses and threats. Then goals must be set, solutions implemented and periodic risk assessments performed in order to maintain an adequate level of security.

CSA Security, Trust and Assurance Registry (CSA STAR)

CSA Security, Trust and Assurance Registry (CSA STAR) is the industry’s most powerful program for security assurance in the cloud. STAR encompasses key principles of transparency, rigorous auditing, harmonization of standards, with continuous monitoring also available in late 2015. STAR certification provides multiple benefits, including indications of best practices and validation of security posture of cloud offerings.

FEDRAMP

If you are a customer in need of FEDRAMP certification, CyrusOne can assist you with the process. The CyrusOne Compliance Management team is dedicated to continually improving and maintaining compliance certifications that are critical to our data center customers. Through disciplined assessment and audit processes, CyrusOne has implemented comprehensive practices for ISO/IEC 27001, PCI DSS, HIPAA/HITECH, FISMA-High, SSAE 18 (SOC 1 Type II), Type 2 AT 101/SOC 2, HITRUST, FFIEC, CSA STAR, Business Continuity and Disaster Recovery (BCDR), and TRUSTe. Although CyrusOne is not FedRamp certified, through implementation of these processes, CyrusOne customers have been successful in obtaining their FEDRAMP certification. Please follow the link to learn how you can become FEDRAMP certified.

General Data Protection Regulation (GDPR)

(EU) 2016/679 (“GDPR”) is a regulation in EU law on data protection and privacy for all individuals within the European Union (EU) and the European Economic Area (EEA). It also addresses the export of personal data outside the EU and EEA areas. The GDPR aims primarily to give control to individuals over their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU.

TIA

Designed to meet TIA 942 Class 4 requirements for electrical and mechanical.