Data center SLA most often ensures the top-tier performance and guaranteed uptime in the following services:
Power-If business ordered Redundant Power (aka A+B Power), and then a client will generally be offered a certain Uptime commitment by a data center for Redundant Power
Temperature- Subject to certain conditions, a facility generally will maintain over a 24-hour period, an average ambient room temperature at the premises of 72 degrees Fahrenheit + or -5 degrees (the “Temperature Range”). This temperature is usually controlled using computer room air-conditioning (“CRAC”) measured by installed and operated sensors.
Bandwidth Services- Many data centers have a guaranteed uptime on network availability to their clients.
Customers should be able to request a credit on their fund if a facility fails to meet the relevant uptime commitment outlined in their data center SLA.