Effective Date: January 23, 2018
CyrusOne LLC complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data transferred to the United States from the European Union. When processing EU personal data, CyrusOne has committed to apply the Privacy Shield Principles of Notice; Choice; Accountability for Onward Transfer; Security; Data Integrity and Purpose Limitation; Access; and Recourse, Enforcement, and Liability.
To learn more about the Privacy Shield program, and to view our certification page, you may visit https://www.privacyshield.gov/.
Information Management Practices
CyrusOne may obtain personal data from multiple sources, including information provided directly to us by individuals via the Service (e.g., at registration, when requesting information, or registering for training courses or events). This personal data may include names, telephone numbers, postal addresses, email addresses, and other information that may be used to identify individuals. We also may automatically collect certain usage information about individuals when they access or use the Service, and we may obtain information about individuals from other third-party sources. We use this information for lawful purposes such as managing our users’ online experiences, conducting transactions, providing customer service, preventing fraud or other policy violations, and communicating with users to respond to requests or send marketing information.
We may disclose or transfer personal data to our agents, vendors, consultants, marketing service providers, and other service providers who perform functions on our behalf. We also may share information to comply with law, protect our rights or the rights of third parties, for internal business purposes, or in connection with commercial transactions such as mergers or asset transfers.
CyrusOne is responsible for the processing of personal data it receives under the Privacy Shield Framework and subsequently transfers to a third party acting as an agent on its behalf. CyrusOne complies with the Privacy Shield Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions.
Please note that in certain situations CyrusOne may be obligated to disclose personal data in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
Access and Limitation Rights
EU data subjects have the right to know whether we hold any of their personal data, to access personal data maintained about them, and to impose certain limits on the use and disclosure of such personal data, including requesting that we delete the personal data. We will provide EU data subjects with appropriate opportunities to opt out of our sharing their personal data as required by law, and will request opt-in consent prior to using EU personal data for a purpose other than the purpose for which it was originally collected.
If you wish to access your personal data or make a request regarding the use or disclosure of your personal data, please contact us using the contact information below.
EU data subjects also may click here for more information about choices concerning opting out of online behavioral advertising.
Questions, Complaints, and Recourse
In accordance with the EU-U.S. Privacy Shield Principles, CyrusOne is committed to resolving privacy complaints regarding our personal data practices. European Union data subjects with inquiries or complaints regarding this Privacy Notice should first contact CyrusOne using the contact information listed below.
If you have an unresolved privacy or data use concern that we have not resolved to your satisfaction, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel.
With respect to personal data received or transferred pursuant to the Privacy Shield Framework, CyrusOne is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission.
EU data subjects may contact CyrusOne regarding this Privacy Shield Notice at privacy@CyrusOne.com, or by postal mail sent to:
Attention: Privacy Compliance Officer
2101 Cedar Springs Road, Suite 900
Dallas, Texas 75201